Powerful Features for WhatsApp Business
Everything you need to automate, scale, and optimize your WhatsApp business communications in one comprehensive platform.
Auto Replies
Set up intelligent automated responses to handle common customer inquiries, provide instant support, and engage with customers 24/7 without manual intervention.
- Respond instantly to customer inquiries
- Handle FAQs automatically
- Create custom reply templates
- Set up keyword triggers
- Schedule automated follow-ups
Chat Flows & Bots
Build sophisticated conversation flows with our intuitive drag-and-drop builder. Create interactive experiences that guide customers through sales processes, support inquiries, or information gathering.
- Visual flow builder with drag-and-drop interface
- Conditional logic and branching conversations
- Rich media support (images, videos, documents)
- Dynamic personalization with customer data
- A/B testing for optimization
Lead Forms in WhatsApp
Capture qualified leads directly within WhatsApp conversations. Our interactive forms make it easy to collect customer information, preferences, and requirements without sending them to external websites.
- Custom form fields and validation
- Seamless in-conversation experience
- Automatic lead scoring and qualification
- Instant notifications for sales teams
- Direct integration with your CRM
Broadcast Campaigns
Send targeted messages to segmented customer groups while maintaining WhatsApp's compliance requirements. Create, schedule, and analyze broadcast campaigns for announcements, promotions, or updates.
- Segment audiences by behavior or attributes
- Schedule campaigns in advance
- Personalize messages for each recipient
- Track delivery, open and response rates
- Comply with WhatsApp Business API policies
Analytics Dashboard
Gain valuable insights into your WhatsApp business performance with comprehensive analytics. Track engagement metrics, conversation outcomes, response times, and conversion rates to optimize your strategy.
- Real-time performance monitoring
- Conversation funnel analysis
- Team performance metrics
- Custom report generation
- Data export capabilities
CRM Integration
Seamlessly connect WhatSync with your existing CRM systems to maintain a single source of truth for customer data. Sync contacts, conversations, and lead information automatically.
- Two-way sync with popular CRMs
- Automatic contact creation and updating
- Conversation history in customer records
- Trigger CRM workflows from WhatsApp
- Custom field mapping
Team Inbox & Collaboration
Enable your entire team to manage WhatsApp conversations efficiently with our shared inbox. Assign conversations, collaborate on responses, and ensure no customer inquiry falls through the cracks.
- Conversation assignment and routing
- Internal notes and @mentions
- Saved responses library
- Conversation status tracking
- Performance metrics by team member
Feature Comparison
Compare our plans to find the perfect fit for your business needs
| Feature | Starter | Pro | Business |
|---|---|---|---|
| Auto Replies | |||
| Chat Flows & Bots | |||
| Lead Forms | |||
| Broadcast Campaigns | |||
| Analytics Dashboard | Basic | Advanced | Enterprise |
| CRM Integration | Limited | ||
| Team Inbox | 1 user | 5 users | Unlimited |
| API Access | Limited | ||
| Custom Branding | |||
| Priority Support | |||
| Dedicated Account Manager |
Ready to transform your WhatsApp business?
Join thousands of businesses already growing with WhatSync. Start today.